FAQ
How long does shipping take?
We aim to dispatch orders the same day. Our standard delivery time is within 2-4 business days.
We also offer Next Day Delivery at an extra cost.
Do you ship international?
Yes, prices vary depending on the destination. The delivery cost is calculated at checkout.
Do you have a collection service?
Yes, we are based in Leicester so collection or local drop offs can be arranged and selected at checkout.
Do you accept refunds?
No, we do not. We only accept exchanges with the return postage fee covered by the buyer.
Do you accept exchanges?
Yes, we accept exchanges as long as the item is unworn and sent back to us within 5 days of receiving your item.
There's a missing pocket in my thobe?
Authentic Moroccan thobes come with one open pocket to reach undergarments.
How do I know what size to buy?
For our Moroccan thobes we have a size guide page, which you can find on the website.
Can I track my order?
Yes, you will receive a confirmation email with your tracking number once your order has been dispatched.
Where can I see more pictures and videos?
You can find our page on Instagram and Tiktok.